What happens after I place an order?
Following successful payment authorization, allow 1–2 business days for handling. Expected carrier transit after dispatch is another 4–6 business days.
May I return an unused item because I chose differently?
Eligible new and unused non-defective merchandise may be requested for return within 30 days after delivery. We also review defective, damaged, incorrect, incomplete, or misdescribed items, and exchange requests are accepted subject to stock.
How do I send an approved return?
Contact us first and wait for the correct mailing instructions. A free prepaid return label is placed in the package; we can assist if it is missing. We do not assess a restocking fee.
How quickly is an approved refund initiated?
We process or initiate it to the original payment method within 10 days. Financial-institution posting can take additional time.
Where can I ask about tracking, payments, products, or privacy?
For individual assistance, visit our Contact Us page.